To
submit your question click here
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Can I download Medbasin for free?
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I am trying to download the program, but I receive an error
message.
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I installed the software, but a serial number is required to
continue...
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Is MS Excel required to import data in Medbasin?
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I have MS Excel ’95 installed on my computer but it does not
seem to work properly with Medbasin…
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When trying to open a project an error
occurs
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Loaded dataset does not appear correct
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Type mismatch error occurs on calculation
or calibration processes
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Cannot view verification criteria in
report
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The bottom part of some windows of
the program is not displaying correctly
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The chart is not displaying correctly
Yes, Medbasin is currently distributed free of charge for research, personal or academic use.
The security settings of your browser or your server may block the download process. Check your browser’s options or contact with your server’s administrator. If the problem persists please report it to Medbasin Support Team and we will try to provide you the software with some other way.
You can get the serial number from here, there is no charge involved. Optionally, you may fill the Registration Form, which will help our team to improve Medbasin.
No, you may enter the data manually in the ‘Data Tables’ window. However, importing the files from MS Excel will significantly facilitate the whole procedure, so it is highly recommended to be installed on the system.
Medbasin works with Excel ’97 or higher versions; the compatibility with MS Excel ’95 is limited.
§ Check if the paths of the data files are correct. If some of the files have been moved or have been deleted since the project has saved, the project cannot be opened.
§ There are non numeric cells in the datasets (within the data values area)
§ There are spaces typed within the data values area, either in blank cells or within the numeric cells (the ‘Replace’ command in Excel may be used to delete spaces)
§ The names of the months are not placed correctly above the data values (at least the first letter of each month must be typed, in English or Greek)
§ The Water Year period have not been set correctly (from menu Data>Water Year)
§ The sheet of the workbook that contains the dataset is not the active one. Open the Excel file, select the dataset sheet and save the file.
§ For evaporation datasets, data gaps (blank cells) must not exceed 40 cells (accounted in serial monthly order)
§ The names of the months are not placed correctly above the data values (at least the first letter of each month must be typed, in English or Greek)
§ The sheet of the workbook that contains the dataset is not the active one. Open the Excel file, select the dataset sheet and save the file.
§ Some datasets have not been loaded properly
§ There are blank cells or non numeric values within the datasets
§ There are spaces typed in numeric cells (the ‘Replace’ command in Excel may be used to delete spaces)
§ Some parameters have not been set correctly (blank text boxes and non numeric values are not allowed)
§ The decimal sign in the regional settings of the computer is different from the one defined in the program (check File>Preferences>Decimal sign)
§ Menu Process>Verification option is not checked
§ Measured flow data have not been loaded
§ Try the ‘Refresh Report’ button
§ If the Windows XP Appearance Style is being used then the menu File>Preferences>Dislpay settings>Windows XP style must be selected. Otherwise the Windows 9x/2000 option must be selected
§ Some datasets have not been loaded properly
§ Try the ‘Refresh Chart’ button
§ If you are trying to display a 3D chart avoid to use it with long-term daily values